Privacy Policy

Docu2D · Last updated November 9, 2026

TurfUp LLC operates the Docu2D macOS app and this website. This policy explains how information is handled when you draw in the app, visit Docu2D.com, or contact us. For privacy questions or requests, email help@turfup.app with the subject “Docu2D Privacy.”

Your drawings stay with you

Docu2D saves projects and preferences locally on your Mac. The app does not send your drawings, text labels, dimensions, or project files to TurfUp LLC. It does not require a developer-operated account and does not provide a developer-operated cloud synchronization service.

You choose where to save exported project files and PDFs. If you save to iCloud Drive or another synchronized folder, or share a file through another service, that provider handles it according to its own settings and privacy policy. We do not receive those files unless you choose to send them to us, for example with a support request.

App subscriptions and Apple services

Apple processes subscription purchases and billing. Docu2D uses Apple’s StoreKit framework to verify transactions and check subscription access on your device. TurfUp LLC does not receive your full payment-card details through the app.

Apple may provide us with sales, financial, and app-performance reports through its developer services. Apple’s handling of App Store, payment, and diagnostic information is governed by Apple’s Privacy Policy and your Apple settings. Manage subscriptions through your Apple Account.

App analytics and tracking

The Docu2D app does not include advertising, tracking, or third-party app analytics SDKs. It does not transmit your drawing content or app usage to TurfUp LLC. This describes the app itself; visiting this website or emailing support involves the separate processing described below.

Website hosting, traffic, and cookies

This website is hosted by Squarespace. To deliver and protect the site, Squarespace processes technical information such as your IP address, browser and device information, and the pages you request. Squarespace may process this information in the United States and other countries where its service providers operate.

Squarespace’s website analytics can also provide information about visits, referring pages, clicks, and browsing activity. Where analytics cookies are enabled, they help recognize visits and understand site traffic. Necessary cookies support functions such as security and remembering privacy choices. The app’s local-only drawing storage does not mean that the website collects no visitor data.

You can use the website’s cookie controls when displayed and your browser settings to manage cookies. Blocking necessary cookies may affect site functionality. See Squarespace’s Privacy Policy and the cookies Squarespace uses for details about the platform’s processing and cookie purposes and durations.

Support information

If you email us or submit a contact form, we receive the contact details, message, and attachments you provide. We use them to answer questions, troubleshoot issues, and maintain relevant support records. Website form submissions are processed by Squarespace and any email service used to deliver and respond to your request.

Please send only what is needed to explain the issue. Do not send passwords, full payment-card numbers, or unnecessary personal information. Redact sensitive details from drawings or screenshots before sending them.

How information is used and shared

We use information we receive to provide support, operate and protect the website, understand website traffic, and meet applicable legal obligations. Service providers process information as needed to host the site, deliver communications, and support these activities. We may disclose information when required by law or reasonably necessary to protect legal rights, safety, or the security of our services. We do not sell the drawing content stored locally in the app; we do not receive it through ordinary app use.

Where data-protection law requires a legal basis, we rely on providing requested services, legitimate interests in operating and securing the website and responding to support, compliance with legal obligations, or consent where required, including for non-essential cookies.

Retention, security, and your choices

Local project files remain under your control. You can delete saved projects in the app and remove exported files from their saved locations. We cannot remotely retrieve or delete drawings we do not hold. Deleting the app does not cancel your Apple subscription or necessarily remove files stored elsewhere.

We retain support communications for as long as reasonably needed to resolve requests, maintain relevant records, and meet legal obligations. Website information is retained according to Squarespace’s services and applicable settings. We use reasonable safeguards for information we handle, but no storage or transmission method is completely secure.

Depending on your location, you may have rights to access, correct, delete, or receive a copy of personal information we hold, object to or restrict processing, or withdraw consent. Contact help@turfup.app to make a request. We may need to verify your identity and will respond as required by applicable law. You may also have a right to complain to your local data-protection authority. Requests about Apple-held information should be directed to Apple.

Children and policy changes

The app does not request personal information from children. If you believe a child has sent personal information to us through support or the website, contact us so we can review and address it.

We will update this policy when our practices change and revise the date above. We will provide additional notice or seek consent where required by law.

TurfUp LLC — Docu2D
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